Turbonet understands that our client’s IT Infrastructure is the backbone to their operations in delivering services to their customers. Any downtime has direct impact on their good will and revenue.
Turbonet service commitments are backed up by a well established Repair and Maintenance Support services. With our base in Mumbai and with our network in Pune, Bangalore, Vadodara, Hyderabad and growing, we ensure our clients focus on serving their customers as we make sure their IT infrastructure is taken care of.
Depending upon our engagement with our client and their requirements, Turbonet provides for both onsite and remote support services. To ensure business is not impacted Turbonet provides for stand-by replacements where required.
Turbonet has in-house capabilities of chip level repair, laptops, projectors, PCB's,printers along with other standard repair. We have the capabilities of data recovery from all devices which include laptops, desktop, RAID storage devices and even USB pen drives.
We have a full-fledged independent infrastructure and well equipped technology lab along with qualified engineers for data recovery and chip level repair. Thus assuring our clients faster turn-around time.
All our maintenance services are backed by well defined SLA and reporting system. These are periodically reviewed with our clients. During these reviews meetings and other interaction, we discuss other possible solutions that would improve the overall performance of the IT infrastructure.
Please contact our Customer Service Manager to assist you.